Privacy Policy

Effective Date: October 26, 2023

Welcome to Christmas Gift Shop at buychristmassupply.com. We believe that creating your holiday magic should be a joyful and secure experience, from the first click to the final unwrapping. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases from our global family of holiday enthusiasts.

Your trust is the foundation of our shop. We treat your personal information with the same care and reverence we hold for our cherished holiday traditions. Please read this policy carefully. By using our website, you agree to the practices described herein.

1. Who We Are & Our Target Audience

Christmas Gift Shop is a curated online destination for thoughtful hosts, festive decorators, and busy families worldwide who value beauty, quality, and a stress-free shopping experience for their seasonal décor. We specialize in bringing holiday magic to homes across the globe with our collections of artificial Christmas trees, wreaths, garlands, ornaments, and lifelike botanicals from our “Nearly Natural” line.

2. Information We Collect

We collect information that helps us provide our services, process your orders, and enhance your shopping experience:

• Personal Identifiers: Name, billing and shipping address, email address, and phone number.
• Commercial Information: Records of products purchased, viewed, or placed in your cart.
• Payment Information: When you make a purchase, our secure payment partners (like PayPal and PCI-DSS compliant gateways) process your payment details (e.g., credit card number). We do not store your full credit card information on our servers.
• Technical Data: Internet protocol (IP) address, browser type, operating system, referring URLs, and device information.
• Usage Data: Pages you visit, links you click, time spent on the site, and other browsing behavior.
• Account Information: If you create an account, we store your login credentials and saved addresses for faster checkout.
• Communications: Records of your correspondence with our friendly team in Indianapolis.

3. How We Use Your Information

We use your information to create a warm, customer-centric, and reliable shopping journey:

• To process and fulfill your orders for Christmas Trees, Fall Wreaths, or any holiday treasure.
• To communicate with you about your order status, shipping confirmations, and customer service inquiries.
• To improve our website, product offerings, and overall customer experience.
• To send you marketing communications (only with your explicit consent) about new collections, seasonal promotions, and decorating tips.
• To prevent fraud and enhance the security of our website and services.
• To comply with applicable legal obligations.

4. Sharing and Disclosure of Information

We value your privacy and only share your information in the following circumstances:

• Service Providers: We share data with trusted partners who perform services on our behalf, such as payment processing (e.g., PayPal), order fulfillment, shipping (e.g., postal carriers), email delivery, and website analytics. These partners are contractually obligated to protect your data.
• Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of our shop, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We will share your personal information with third parties when you have given us explicit consent to do so.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all such transfers comply with applicable data protection laws and that your data remains protected through appropriate safeguards.

6. Data Storage and Security

Your security is our priority. We implement measures designed to protect your information:

• Industry-Standard Encryption: Our website uses SSL (Secure Sockets Layer) encryption to protect data transmissions.
• Secure Payment Gateways: All financial transactions are handled by PCI-DSS compliant partners.
• Data Minimization: We only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
• No Card Storage: As stated, we never store your complete credit card details on our servers.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Access & Portability: The right to request access to and a copy of the personal data we hold about you.
• Correction: The right to request correction of inaccurate or incomplete data.
• Deletion: The right to request deletion of your personal data under certain conditions.
• Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link in any email.
• Account Management: If you have created an account, you can log in to update your information and preferences.
• Cookie Controls: Manage your cookie preferences as described below.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

8. Cookies and Tracking Technologies

Like most festive online shops, we use cookies and similar technologies to make your browsing experience merrier and more efficient.

• What are Cookies? Cookies are small data files placed on your device that help us remember your preferences, understand how you use our site, and personalize content.
• How We Use Them: To keep items in your shopping cart, to remember your login (if you choose), to analyze site traffic, and to understand which Christmas Decorations or Fall Garlands are most popular.
• Your Choices: Most web browsers allow you to control cookies through their settings. You can usually set your browser to refuse cookies or alert you when cookies are being sent. However, disabling some cookies may limit your ability to use certain features of our website, such as the shopping cart or checkout process.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically.